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Leadership, Leadership Communication, PCM, Providers, Team Leaders, Trainers
What Is The Secret Chemistry Of High-Performing Teams?
The key to high performance lays not in the content of a team’s discussions, but the manner in which they are communicating. Read More
Nate Regier
Communication skills, PCM
What’s In Your Bird Box?
Everyone has a Bird Box, a warning sign that danger is approaching. Each one is trying to protect us from something, and copes with this danger in a unique way. Which one is yours? What can you do to soothe it? Read More
Communication skills, PCM, Sales
7 Reasons Why Personality Matters in Sales
Personality-based sales intelligence gives you the advantage. Here's why. Read More
PCM
7 Reasons Why Personality Matters In Customer Service
Personality is more complicated than you think, and it has a huge impact on customer service. Read More
Communication skills, Healthcare, PCM
7 Reasons Why Personality Matters in Patient Care
Patient personality impacts every aspect of the patient journey. Here's how, and here's why. Read More
Leadership Communication, PCM
Improving the Optics
Optics matter more than reality. Often it's not what you say, but how you say it that makes all the difference. Glimpse the "currency" of communication - the legal tender that influences what people to listen and engage with...or tune out and turn against. Read More