Process Communication Model

Compassionate Accountability, Conflict Without Casualties, PCM

Leadership Communication, PCM

Communicating with people who are in distress is no fun. It doesn’t have to be this way. With the right strategies, you can be a positive influence. Here are six tips to raise your awareness about the nature of distress and help you keep from getting dragged in. Read More

Communication skills, Leadership Communication, PCM, workplace conflict

Insights and tips for communicating with people who are over controlling and critical. Read More

Communication skills, Leadership Communication, PCM, workplace conflict

Some people in distress get judgmental, opinionated and self-righteous, pushing their convictions on others, expecting people to agree with them in order to be OK. Learn why they do this, how to make positive changes if this is you, and how to communicate with these people for better results. Read More

Communication skills, Leadership Communication, PCM

In distress some people become major drama kings and queens. They triangulate, manipulate, and turn the tables to create negative drama. Learn what's causing this behavior, communication tips for better outcomes and how to make positive changes if this is you. Read More

Communication skills, Leadership Communication, PCM, relationships, workplace conflict

Some people in distress magically absolve themselves of all responsibility for their behavior and emotions. What's behind it, and how do you communicate with them? What if this is you? Read More