Improving the Optics
Optics matter more than reality. Often it's not what you say, but how you say it that makes all the difference. Glimpse the "currency" of communication - the legal tender that influences what people to listen and engage with...or tune out and turn against. Read More
Communication skills, Compassionate Accountability, Conflict Without Casualties, leadership advising, Leadership Coaching, Leadership Communication, Leadership Development, LOD, NEOS, PCM, workplace conflict
Tackling Workplace Conflict: Research And Best Practices To Stop The Drama
Results from a comprehensive, global study of workplace conflict provide great insight into the causes, costs, and dynamics of workplace conflict. What can we learn to stop the drama? Read More
Is Your Personality A Liability, Or An Asset?
Trump claims he's a genius, but speaks at a fourth-grade reading level. Fake news alert...Intellectual brilliance has little to no relationship with communication effectiveness. Not even education level. So what is the differentiator between smart people who can communicate, and smart people who can't? Read More