Why Leaders Get Trust and Conflict Wrong

And what high-performing teams do instead.

Today’s workplace is faster, more polarized, and more emotionally charged than ever. The problem isn’t conflict itself – it’s how leaders handle it.This research reveals how the best leaders turn tension into trust, alignment, and performance.

Based on a 2025 Next Element study of 389 professionals, this research explores how trust and conflict are defined, experienced, and managed at work.