Our Approach

We help leaders skillfully navigate the tension between compassion and accountability so they can build connection and get results. No compromises.

The Problem

Accountability without compassion creates negative cultures that can’t keep great talent. Compassion without accountability creates avoidant cultures that can’t perform.

Never before has the need for compassion AND accountability been greater. Everything from attracting and retaining top talent, to the success of your inclusion and belonging initiatives, to your ability to innovate and adapt depends on combining human connection with performance.

Compassionate Accountability is the new core competency and next differentiator for great leadership and flourishing workplaces.


The Solution

Our evidence-based method has been tested and refined over fifteen years of research and experience.

Turn On The Mindset

Mindset is the foundation for behavior change.

We have identified the three essential components of a Compassion Mindset: the three switches.

This powerful visual helps leaders recognize their role in managing energy. We help leaders identify the behaviors that turn on each switch for themselves and others.

Learn The Skills

The Compassion Cycle is our evidence-based framework for learning and applying the three fundamental skills for Compassionate Accountability®: Openness, Resourcefulness, and Persistence.

Keeping the focus on observable, learnable behaviors, we teach nine strategies anyone can use to harness the power of the Compassion Cycle. All of our training is anchored with the Compassion Assessment, a valid and reliable measure of a person’s compassion strengths and opportunities for improvement.

Apply the Formula

Every interaction matters. ORPO is a proven template for keeping the Compassion Mindset switches turned on and implementing Compassionate Accountability in every interaction.

Practical and powerful, but endlessly adaptable, ORPO helps leaders bridge the gap between compassion and accountability and navigate conflict with confidence.

We help you customize  ORPO to address a wide range of communication and strategic challenges.

Start with the eCourse

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of clients rate our method as superior to anything else they have used

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improvement in teamwork

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improvement in leadership skills

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would recommend Next Element

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