Conflict Resolution

Compassionate Accountability, Decision Makers, Leadership, Leadership Communication, Team Leaders

Apathy is a powerful form of resistance because there is nothing to grasp onto, much like indifference is more dehumanizing than outright conflict. Apathy can leave supervisors, parents, spouses, and leaders pulling their hair out trying to figure out what to do. What is the antidote? Read More

Compassionate Accountability, Decision Makers, Leadership, Leadership Communication, Team Leaders

In a recent “Ask the Expert” article I read, the expert's solution to a reader’s complaint about a co-worker who clips her fingernails in a public space was to recommend the supervisor issue a company-wide directive prohibiting the behavior. The rationale was that this behavior could easily escalate into flossing teeth and trimming nose hairs. This is a typical response we see from leaders. And, it suffers from three false beliefs that drive the ever-expanding and confounding policy manual in many organizations. Read More

Compassionate Accountability, Leadership, Leadership Communication, LOD

I can't think of any other time during the year that provides so many challenging opportunities. At work, we are dealing with the end of the year: budget, planning, finishing, preparing...all at once. No matter if the context and content is personal or professional we will experience very specific emotions and behaviors. There is an opportunity for breakthrough here. The question is, will we see it? Read More

ComCorps, Compassionate Accountability, Decision Makers, Leadership, PCM, Providers, Team Leaders, Trainers

Persons who identify, disclose, and experience emotional motives can engage in healthy problem-solving, transparent relationships, and effective resolution of problems. Leaders who master this art can develop deeper levels of authenticity. Read More

ComCorps, Compassionate Accountability, Decision Makers, Leadership, PCM, Speaking, Team Leaders, Trainers

Locus of goal motivation can’t predict the what a person’s goals are (you’ll have to listen to the candidates to find that out), but it can tell you a lot about how they will behave in the future. What are the bright, and dark sides of type of motivation? Read More

Compassionate Accountability, Decision Makers, Leadership, PCM, Team Leaders, Trainers, Uncategorized

Those who find themselves in frequent power struggles with Rebels would be wise to recognize this simple fact: In distress Rebels don't care if they get hurt, as long as you do too. If it comes down to a show of force, you are most likely to lose because they simply don't care about consequences. Read More