workplace drama

Communication skills, Compassion, Emotional intelligence, Leadership Coaching, Leadership Communication, Leadership Development

In keeping with tradition, here are the most read posts from my blog in 2019. Read More

Communication skills, Compassion, Compassionate Accountability, Customer Service

Compassion, Conflict Without Casualties, Leadership Communication, LOD, PCM

Mic-communicable diseases are illnesses passed from person to person through miscommunication. How do you detect and inoculate yourself against them? Read More

Communication skills, workplace conflict

Workplace conversations come in three flavors. Which ones are right for which situations? Which ones are off limits? Read More

Compassion, Compassionate Accountability, Leadership, Leadership Development

These three leadership habits destroy culture because they support drama-based responses to conflict. What are they, and how can leaders correct them? Read More

Compassionate Accountability, Leadership, leadership advising, Leadership Coaching, Leadership Development, LOD

There are three types of unhealthy work culture. Learn how to identify each one, the dynamics and consequences, and what to do about it. Read More