Never before has Compassionate Accountability been more important. At work, everything from talent strategy to inclusion and belonging, to innovation and wellbeing depends on compassion AND accountability. No compromises.
Every episode brings unique and practical perspectives to the challenge and promise of Compassionate Accountability. From authors to CEOs, entrepreneurs to researchers, my guests have one thing in common; a passion for building connection and getting results.
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Learn from leaders who are transforming relationships and workplace cultures with compassion.
Dr. Nathan Regier, your host, welcomes Dr. David Horsager, CEO of the Trust Edge Leadership Institute and inventor of the Enterprise Trust Index. He is also the director of a global study, The Trust Outlook, a Wall Street Journal best-selling author, and a senior fellow at Indiana Wesleyan University.
David not only has a unique perspective on trust but also defines, measures, and teaches it through a practical, relevant, and actionable framework. Listen to this episode to discover why David defines trust as a strategic asset.
Key Takeaways:
[3:31] How did David get into the field of trust? [5:57] Why is trust so important? [8:00] David shares why he defines trust as a currency for strong relationships. [9:17] How is trust built? [10:59] David discusses The Eight Pillar Framework for building trust. [13:13] Has David seen individual differences in how trust is experienced? [16:23] David explains the effective use of the pillars of trust, using Dr. Nate’s recent experience on a delayed flight. [18:53] Dr. Nate emphasizes the importance of building connections and achieving results simultaneously. [19:34] David shares his view on the relationship between trust and conflict. [22:39] David discusses the Trust Annual Report and his latest findings. [25:01] David talks about his book, Trust Matters More Than Ever. [27:57] What is happening with trust during elections? [32:20] David emphasizes what everyone should know about trust. [35:59] Input equals output.
Mentioned in this episode:
Compassionate Accountability: How Leaders Build Connection and Get Results, Nate Regier
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The Trust Edge, Dr. David Horsager
Trust Matters More Than Ever, Dr. David Horsager
Tweetables:
“Leaders prioritizing trust create thriving environments, where innovation and collaboration flourish.” #oncompassion
“Lack of trust is an organization’s biggest expense.” #oncompassion
“In conflict, you can increase trust faster than almost any other time in how you deal with it.” #oncompassion