compassionate accountability

Compassionate Accountability, Leadership, Leadership Communication, LOD, Team Leaders, Trainers

I've discovered three kinds of lies, and they aren't distinguished by what we tell others, or even by the severity of the untruth. They are determined by the myths we use to justify the lie. Learn about the three kinds of lies, the crimes they cause, and what you can do to change. Read More

Compassionate Accountability, Decision Makers, Leadership, Leadership Communication, Team Leaders

Apathy is a powerful form of resistance because there is nothing to grasp onto, much like indifference is more dehumanizing than outright conflict. Apathy can leave supervisors, parents, spouses, and leaders pulling their hair out trying to figure out what to do. What is the antidote? Read More

Compassionate Accountability, Decision Makers, Leadership, Leadership Communication, Team Leaders

In a recent “Ask the Expert” article I read, the expert's solution to a reader’s complaint about a co-worker who clips her fingernails in a public space was to recommend the supervisor issue a company-wide directive prohibiting the behavior. The rationale was that this behavior could easily escalate into flossing teeth and trimming nose hairs. This is a typical response we see from leaders. And, it suffers from three false beliefs that drive the ever-expanding and confounding policy manual in many organizations. Read More

Compassionate Accountability, Leadership, Leadership Communication, LOD

I can't think of any other time during the year that provides so many challenging opportunities. At work, we are dealing with the end of the year: budget, planning, finishing, preparing...all at once. No matter if the context and content is personal or professional we will experience very specific emotions and behaviors. There is an opportunity for breakthrough here. The question is, will we see it? Read More

Compassionate Accountability, Decision Makers, Leadership, Leadership Communication, LOD, PCM, Team Leaders, Trainers

Leaders, do you ever feel like you are working too hard for your employees and they aren’t taking enough ownership and responsibility for their own performance? If so, you might be a “fix-it” leader and are rescuing your employees instead of leading them. Read More

Compassionate Accountability, Decision Makers, Leadership, PCM, Team Leaders, Trainers, Uncategorized

Those who find themselves in frequent power struggles with Rebels would be wise to recognize this simple fact: In distress Rebels don't care if they get hurt, as long as you do too. If it comes down to a show of force, you are most likely to lose because they simply don't care about consequences. Read More