Leading Out of Drama

Compassionate Accountability, Providers, Speaking, Trainers

It takes a certain set of attributes to be a good trainer. Comfort in front of people, knowledge of the subject matter, experience, a passion for learning, interest in people. I’ve worked with hundreds of trainers who have these attributes and still aren’t great at what they do. Regardless of what field they are in or what they are training, the most exceptional trainers I’ve met share these five qualities. Read More

Compassionate Accountability, Decision Makers, Leadership, LOD, Speaking, Trainers

We all know the experience of fighting for something, struggling for something we want or believe in. How do you judge the value of your struggle? There are three different kinds of struggling. Read More

Compassionate Accountability, LOD, Trainers

Unsolicited advice is rescuing and violates two principles of Compassionate Accountability. Read More

Compassionate Accountability, LOD, Speaking, Trainers

I am working on our next book and will blog about it. I’d love your feedback, reactions, additional ideas and dialogue about what you are reading along the way. Read More

Compassionate Accountability, Decision Makers, LOD, PCM

Great leaders answer two essential questions to build trust. Read More

Decision Makers, LOD, PCM, Trainers

I have a theory that the amount of negative drama in your organization is proportional to the size of your company's policy manual. Read More