Process Communication Model® (PCM)

The Process Communication Model identifies six distinct personality types found within each person: Thinker, Persister, Rebel, Promoter, Harmonizer, and Imaginer. PCM provides invaluable insight into the ways these types influence how an individual thinks, feels and behaves. By recognizing the profound differences in how each of us filters and experiences the world, PCM allows you to predict and positively influence behavior in ourselves and others. PCM also fosters a deeper appreciation for personality differences, which enables us to embrace diversity as an invaluable strength – in our homes, in our offices, in our communities and in our world.

How Does PCM Work?

Proven Outcomes

Used by individuals and organizations alike, PCM delivers life-changing results – and the numbers prove it. In partnership with Indiana State University, we conducted a three-year study of PCM training impact in six different countries. The results showed significant, lasting positive impact for participants:

• Personal relationships – 60% improvement
• Work relationships – 63% improvement
• Leadership skills – 61% improvement
• Team performance – 62% improvement
• Personal Efficacy – significant increases that lasted more than six-weeks post training
• Recommendation – 96% of participants would recommend PCM to others
• Comparison to other models – 95% of our own training participants rate PCM as superior to any other model of communication and individual differences they’ve experienced

A transnational European study published in 2021 surveyed over 500 PCM training participants on their use of the tools post-training. Results showed:

• Learning transfer with PCM is 2-3x higher than the industry average.
• Participants use the tools on a daily basis, even up to a year post-training.
• PCM training promotes diversity, equity and inclusion.

How does PCM foster authenticity in leaders? Watch this interview with PCM Certifying Master Trainer and author Nate Regier.

Bring PCM To Your Organization

PROCESS COMMUNICATION MODEL LEADERSHIP PROFILE — Gain self-awareness into how your personality impacts your leadership effectiveness, and learn valuable tips for self-management and resilience.

PROCESS COMMUNICATION MODEL LEADERSHIP TRAINING — Learn to communicate with, motivate, and lead all personality types, including your own!

PROCESS COMMUNICATION MODEL: CORE CONCEPTS – This three-day course is the foundation for PCM. During the class, you’ll learn about the six PCM personality types in each of us, gain greater understanding into your own personality structure, and receive a personal and professional action plan for success.

PROCESS COMMUNICATION MODEL: CONFLICT RESOLUTION AND MOTIVATION – Gain a deeper understanding of distress behavior, learn about failure patterns and practice your communication skills for effective interactions.

Download PCM Brochure

Taught on five continents, in 54 countries, and in 27 languages, by more than 3,000 Process Communication Model certified trainers and coaches, a PCM trainer certification puts you in the company of some of the most esteemed training and development professionals across the globe.

As a PCM provider, you’ll be able to help your clients better understand themselves and enjoy closer connection with others – while also growing your business.

These two foundational PCM training courses are required as pre-requisites for certification:

PROCESS COMMUNICATION MODEL: CORE CONCEPTS – This three-day course is the foundation for PCM. During the class, you’ll learn about the six PCM personality types in each of us, gain greater understanding into your own personality structure, and receive a personal and professional action plan for success.

PROCESS COMMUNICATION MODEL: CONFLICT RESOLUTION AND MOTIVATION – Gain a deeper understanding of distress behavior, learn about failure patterns and practice your communication skills for effective interactions.

Search our network of PCM and professionals in the United States.

PCM can be applied by anyone, in any setting to create better communication and closer connection. At Next Element, we can create a customized Process Communication Model program to help you, your leadership team or your organization enjoy greater trust, more positivity and more productivity. If you’d like to discuss a custom PCM program, please reach out to us or fill out the form at the bottom of the page.