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How can it be that even among organizations who are making the effort and have good intentions, less than half of their employees are satisfied? These two mistakes can kill even the best-intentioned recognition efforts. Read More

Emotional intelligence, Uncategorized

Cosco wholesale club is thriving amid stiff competition from giants like Amazon. How do they do it? Learn about their two secrets to success. Read More

Leadership, leadership advising, Leadership Coaching, Leadership Communication, Leadership Development, Uncategorized

Optimism is not wishful thinking. Not even a hopeful attitude. Optimism is the discipline of envisioning and pursuing possibility, against the odds. Optimistic people are this way because they work at it. Read More

Compassionate Accountability, Leadership Communication, relationships, Team Leaders, Uncategorized

Why do leaders in power seem to lose empathy and concern for others? The answer may lie in damage to the brain caused by being in a position of power, according to new research from UC Berkeley. Read More

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Compassionate Accountability, Emotional intelligence, relationships, Team Leaders, Uncategorized

New research from Google identifies the top characteristics of high-performing teams. Is it breaking news? What can we learn, and what does it mean for how we recruit and train? Read More