Openness Before Honesty: The Third Disruptive Behavioral Technology
This is part three in my three-part series on disruptive behavioral technologies that will dramatically improve relationships and results.
How do you feel when someone starts a sentence with “If I’m being totally honest,” or “May I be honest with you?” Are they lying the rest of the time? What have they been hiding?
It’s a setup. It’s a justification for them to share their opinion or feedback about you, while keeping themselves conveniently out of the hot seat.
Don’t Confuse Honesty With Openness
Many people confuse honesty with openness. Honesty, if it only focuses on others, is not open at all. Neither is it open if you are honest only about information and opinions. Authentic openness means being honest with others about you too. How are you feeling? What are you worried about? What is important to you? What keeps you up at night? Why do you care about this?
One reason many people choose honesty over openness is because they are afraid of being vulnerable. Openness evens the playing field by showing others you are human too. It creates a safe place where people can talk about what really matters, be receptive to feedback, and struggle together towards positive change.
People who resist openness generally prefer to use unhealthy competition, intimidation, manipulation, blaming, or power plays to get what they want.
We’ve been tracking this phenomenon for five years with thousands of people. Using our Drama Resilience Assessment, we measure three areas of leadership resiliency, including Openness. Top leaders consistently rank lowest in Openness. Yet the research overwhelmingly shows that this is the most important leadership skill for building trusting, collaborative, and productive teams. Our clients who develop their openness experience the greatest benefits.
Instead of; “If I’m being totally honest, I’d say you don’t have a chance for a promotion.”
Try; “I care about our relationship and I’m uncomfortable saying this. I don’t think you will get the promotion.”
Instead of; “Well, I’m just being honest.”
Try; “I want you to trust me so I’m willing to answer any questions you have about this.”
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