Compassionate Accountability, Conflict Without Casualties, Leadership Communication, Leadership Development
Conflict Has a Reputation. Are You Tarnishing Or Burnishing It?
Most people tarnish the reputation of conflict. This is unfortunate because conflict isn't inherently bad. Conflict is simply the gap between what we want or need and what we are experiencing at any point in time. How we handle this gap is what defines us, and defines conflict. Read More
Compassionate Accountability, Conflict Without Casualties, Leadership, Leadership Development, LOD
Open Mind vs. Open Heart
As one of the three Compassion Skills, Openness is a critical leadership competency, and the starting point for healthy conflict. Many people who are initially exposed to our model think they are open and later discover the difference between an open mind and an open heart. Read More
Compassionate Accountability, Conflict Without Casualties, LOD
Are Learning and Development Professionals At Risk for Drama?
We assessed the drama risk and resilience of nearly 300 learning and development professionals at the 2016 ATD conference and expo. What did we find, and what does it mean for the profession? Read More
Compassionate Accountability, Leadership, LOD, Providers, Trainers
Resourcefulness: Stop Giving Fish Away!
Resourcefulness is the second of three critical Compassionate Accountability Skills and can be developed by practicing these three strategies. The focus of Resourcefulness is to figure things out and problem-solve towards solutions in a spirit of curiosity. Read More
Compassionate Accountability, Leadership, LOD, Trainers
Persistence: How to Balance Accountability and Kindness
Persistence is about follow-through on promises, commitment to boundaries, adherence to standards, perseverance towards goals, and the discipline of optimism. These can all be done in compassionate ways. Read More