Conflict Without Casualties

Communication skills, Compassionate Accountability, Conflict Without Casualties, Decision Makers, relationships

Today I received a personal apology from United Airlines' CEO, Oscar Munoz. I use his letter to illustrate the components of a good apology. Read More

Compassionate Accountability, Leadership Development, LOD, PCM, Trainers

Compassionate Accountability resonated loudly with attendees at the 2017 ATD International Conference and Expo. Here are some highlights. Read More

Compassionate Accountability, Conflict Without Casualties, Leadership Coaching, Leadership Communication, workplace conflict

When we mediate, manage, or reduce the conflict, we necessarily reduce the energy available for productive problem solving. When we respect the tension and use that energy to create instead of destroy, the results can be transformative. Read More

Compassionate Accountability, Conflict Without Casualties

Nate Regier answers questions about his new book, Conflict Without Casualties. Read More

Communication skills, Compassionate Accountability, Conflict Without Casualties, leadership advising, Leadership Coaching, Leadership Communication, Leadership Development, LOD, PCM

In case you missed these, or want to read them again, here are the top five articles of 2016, based on traffic and interaction with these posts on our website. Read More

Compassionate Accountability, Conflict Without Casualties, relationships

There is no easy way through the unrest and upheaval we are experiencing in our world today. Here are tips for keeping things positive during the holiday season. Read More