Communication skills, Decision Makers, Leadership, Leadership Communication, LOD, PCM
The Map Is Not The Terrain
When people rely too much on their models and systems to negotiate their world, they fail to recognize when it's not working and don't develop the skill to read the signs in the real world around them. Learn three guidelines for maximizing your models. Read More
Communication skills, Compassionate Accountability, Conflict Without Casualties, Leadership Communication
An Embargo On Emotional Exports
Taking on and trying to fix another person's emotional concerns is drama. Join me in enacting an embargo on emotional exports. What needs to change between me and you for this to happen? Read More
Communication skills, Compassionate Accountability, Conflict Without Casualties, Trainers
Sharing Responsibility For Learning Outcomes
How do learning and development professionals recognize unhealthy drama, and replace it with compassionate accountability to share responsibility for learning outcomes? Read More
Communication skills, Compassionate Accountability, Leadership Coaching, Leadership Communication, PCM, Team Leaders, workplace conflict
What’s Your Trust Question?
Ask one hundred people their definition of trust and you’ll get one hundred different answers. What are the common themes and how can you identify your trust question? See the top trust-busters and learn six trust-building behaviors. Read More