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Communication skills, PCM
Three Kinds of Introverts, And How To Communicate With Them
Introverts have been lumped together in one big basket. Here's three different types and how to communicate with each one. Read More
Communication skills, Decision Makers, PCM
Borders, Walls and Smokescreens: Part 1
Everyone has borders that we try to protect. When we use smokescreens to cover up our real intentions, we sacrifce big for our wall. Read More
What’s In Your Bird Box?
Everyone has a Bird Box, a warning sign that danger is approaching. Each one is trying to protect us from something, and copes with this danger in a unique way. Which one is yours? What can you do to soothe it? Read More
Communication skills, PCM, Sales
7 Reasons Why Personality Matters in Sales
Personality-based sales intelligence gives you the advantage. Here's why. Read More
Communication skills, Healthcare, PCM
7 Reasons Why Personality Matters in Patient Care
Patient personality impacts every aspect of the patient journey. Here's how, and here's why. Read More
Communication skills, workplace conflict
What Are You Talking About At Work?
Workplace conversations come in three flavors. Which ones are right for which situations? Which ones are off limits? Read More