The Surprisingly Small Gap Between Empathy and One-Upping
When it comes to empathy, there are basically three kinds of people; Narcissists, Masters, and Good-Hearted One-Uppers. If your intention is to show empathy in way that truly affirms the other person, here are tips to make sure you empathize instead of one-up. Read More
Compassionate Accountability, Decision Makers, Leadership, Speaking
Three Ways Politicians Can Make Progress in the Gun Control Debate
The topic of gun control is so emotionally charged that meaningful discourse is nearly impossible. It would be suicide for any presidential candidate to jump into this mess. What’s the problem and how do we make any progress? Read More
Decision Makers, Leadership, Trainers
Four Leadership Tips to Get More Honest Feedback
Asking for feedback and actually getting it are two different things. It takes more than words to get people to take the risk of putting themselves out there. If you’ve asked for feedback and your people still aren’t shooting straight with you, here are some things you can do to help things along. Read More
Compassionate Accountability, Providers, Speaking, Trainers
Five Trainer Habits That Separate the Best From the Rest
It takes a certain set of attributes to be a good trainer. Comfort in front of people, knowledge of the subject matter, experience, a passion for learning, interest in people. I’ve worked with hundreds of trainers who have these attributes and still aren’t great at what they do. Regardless of what field they are in or what they are training, the most exceptional trainers I’ve met share these five qualities. Read More