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Communication skills, Decision Makers, PCM
Borders, Walls and Smokescreens: Part 1
Everyone has borders that we try to protect. When we use smokescreens to cover up our real intentions, we sacrifce big for our wall. Read More
Emotional intelligence, Leadership Communication, PCM
Borders, Walls, and Smokescreens: Part 2
Leadership, Leadership Communication, PCM, Providers, Team Leaders, Trainers
What Is The Secret Chemistry Of High-Performing Teams?
The key to high performance lays not in the content of a team’s discussions, but the manner in which they are communicating. Read More
Communication skills, PCM
What’s In Your Bird Box?
Everyone has a Bird Box, a warning sign that danger is approaching. Each one is trying to protect us from something, and copes with this danger in a unique way. Which one is yours? What can you do to soothe it? Read More
Communication skills, PCM, Sales
7 Reasons Why Personality Matters in Sales
Personality-based sales intelligence gives you the advantage. Here's why. Read More
7 Reasons Why Personality Matters In Customer Service
Personality is more complicated than you think, and it has a huge impact on customer service. Read More