workplace drama

Leadership Coaching, Leadership Communication, Leadership Development, LOD, workplace conflict

In case you haven't been following my podcast and want to give it a try, I've compiled a list of the five post popular episodes over the last year. Enjoy! Read More

Leadership Communication, PCM

Communicating with people who are in distress is no fun. It doesn’t have to be this way. With the right strategies, you can be a positive influence. Here are six tips to raise your awareness about the nature of distress and help you keep from getting dragged in. Read More

Communication skills, Leadership Communication, PCM, workplace conflict

Insights and tips for communicating with people who are over controlling and critical. Read More

Compassionate Accountability, Leadership Development, LOD, PCM, Trainers

Compassionate Accountability resonated loudly with attendees at the 2017 ATD International Conference and Expo. Here are some highlights. Read More

Compassionate Accountability, Conflict Without Casualties, Leadership Coaching, Leadership Communication, workplace conflict

When we mediate, manage, or reduce the conflict, we necessarily reduce the energy available for productive problem solving. When we respect the tension and use that energy to create instead of destroy, the results can be transformative. Read More

Intergenerational communication, relationships, workplace conflict

With so many people of different ages being asked to work together, there are bound to be a few bumps in the road. A lack of respect between generations often can flare up if individuals focus on each other’s differences rather than the strengths and skills each generation brings. Read More